Founder & CEO / Fractional CIO
Dazzell Consulting (2018-Present)
Providing strategic IT leadership, enterprise architecture, and digital transformation consulting to nonprofit and education sectors.

• Legal Aid at Work | Enterprise IT Risk, Privacy & Governance Assessment (3/2026 to Present)

  • Direct a comprehensive, organization-wide assessment of the IT environment and data practices to ensure the protection of sensitive client information and responsible scaling.

  • Conduct structured discovery interviews across legal staff, program leadership, operations, and IT to evaluate real-world workflows against technical controls and identify operational choke points.

  • Formulate an AI acceptable-use framework, governance structure recommendations, and ethical risk mitigation strategies tailored to legal confidentiality requirements.

  • Develop and deliver a prioritized, phased implementation roadmap and a forward-looking 3-5-year strategic technology investment outlook aligned with the organizational budget and staffing capacity.

• Grace Institute | Salesforce Discovery, Data Architecture & Optimization Strategy (2/2026 to 3/2026)

  • Led a 6-week cross-functional discovery engagement to analyze business processes, reporting needs, and system gaps across admissions, talent services, and development departments.

  • Engineered future-state Salesforce data architecture recommendations to streamline the participant lifecycle and align the platform as the organizational system of record.

  • Developed a comprehensive "Pain Point → Root Cause → Recommendation Matrix" to translate user friction into actionable technical solutions.

  • Built strategic 90-day and 180-day optimization roadmaps, providing clear delineations between ongoing administration and project-based work, alongside change management considerations.

  • Note: Provided this strategic engagement on a pro bono basis to support the organization's mission and ensure future technology investments were well-informed and correctly scoped.

• Previous Engagements: Delivered Salesforce optimization, gap analysis, data governance, and financial integrations for organizations including ideas42, The Fisher Center for Alzheimer's Research Foundation, The Knowledge House, and Bridge Street Development.

• Early Enterprise Consulting (Warner Music Group & MDRC): Served as Lead Salesforce Engineer and Consultant for global and research enterprises, architecting scalable automation frameworks, driving data governance, and aligning system configurations with strict security and compliance requirements.

SVP, IT & Systems Operations (Acting CIO)
Per Scholas (01/2012 - 06/2025)
Architected and scaled the enterprise technology ecosystem from a single-person function to a 13-member team, supporting 570+ staff across 22+ nationwide campuses and managing a multi-million dollar technology portfolio.

• Enterprise IT Leadership: Develop and execute technology strategies to support business growth, scalability, and operational excellence.

• IT Governance & Compliance: Lead IT governance frameworks, risk management, and compliance initiatives, ensuring adherence to regulatory standards.

• Cybersecurity & Business Continuity: Spearheaded cybersecurity policies, IT risk assessments, and the IT Business Continuity Plan to safeguard critical operations.

• Enterprise Architecture, iPaaS & SaaS Optimization: Streamlined and integrated enterprise iPaaS and SaaS platforms (Salesforce, Sage Intacct, Google Suite, Hubspot, Tableau, Mulesoft Anypoint, Workato), reducing inefficiencies and enhancing data security.

• AI & Digital Transformation: Led Generative AI strategy and governance, launching AI-driven initiatives in automation, workforce enablement, and decision intelligence.

• Vendor & IT Budget Management: Manage IT budget, vendor relationships, and cost-saving initiatives, achieving significant cost savings annually through optimization.

• Data Governance & Business Intelligence: Established data-driven decision-making frameworks, improving reporting accuracy and executive dashboards.

Key Achievements

• Led a technology governance strategy revision with Allstate, ensuring IT policies aligned with business needs.

• Implemented AI-driven automation, improving efficiency in student services, HR, and workforce matching.

• Drove enterprise SaaS consolidation, saving $80K+ annually in licensing and eliminating redundant data silos.

• Designed an internal Compliance Management System, reducing $20K in recurring costs for legal and HR teams.

• Presented at Dreamforce and Salesforce World Tours, positioning Per Scholas as an industry leader in IT innovation.

AVP, Financial Center Manager
JPMorgan Chase (05/2002 - 08/2010)

• Managed the financial center's overall P&L and cross-functional teams, ensuring alignment with corporate strategy and regulatory standards.

• Collaborated with IT to align cybersecurity protocols and data governance practices, and developed comprehensive risk mitigation frameworks.